• EXPRESS AND WORLDWIDE SHIPPING

    We deliver worldwide with a secure, tracked shipping method, for the fastest & most reliable service.

  • 30-DAY EASY RETURNS

    Didn't like? - No problem! You can always return or exchange. We offer a 30 day returns or exchange policy if you are not happy with your order for whatever reason.

  • SECURE PAYMENT

    Your payment information is processed securely.

FAQs

Do you offer free shipping?

Yes! In fact this is one of the things we pride ourselves on - free worldwide shipping on all orders over 100€! 

What's the deal with your 30-day money back guarantee?

We offer a 30-days no hassle return & exchange policy:

If a product is damaged or was faulty upon delivery - please let us know as soon as possible. You will need to let us know within 7 days of receipt of the item in order to be eligible for a replacement or refund.

Our return/exchange policy is valid 30 days from receipt of the item. Orders returned after this date will not be refunded or exchanged and may be returned to the customer at their cost. The item does not necessarily have to arrive back to us within 30 days, it simply must have been sent (with proof of postage).

To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

For returns, please send an email to support@wlisth1853.com with the subject 'Returns' and include your order number, name and the reason for the return.

We will provide you with instructions of where to send returned goods.

Customers are strongly recommended to get proof of postage when returning goods to avoid "lost package" situations.

Please note that customers are responsible for shipping costs of returned items. When the returned item is received and inspected, you will receive a confirmation email, notifying about the status of the refund.

If the refund is approved, then it will be processed and a credit will automatically be applied to your credit card or original payment method shortly after.

Can you tell me about the 12 month movement warranty?

All of our watches come with a 12 month movement warranty from the date you receive your watch. The warranty covers the watch movement against manufacturers' defects for 12 months from the date of purchase.

Within that period your watch will be repaired free of charge (except for a 19.99€ shipping & handling fee) if any issue with the movement occurs. Please note that the warranty does not cover the case, glass or band/strap.

We cannot accept any liability for damage or loss caused in transit. Please note that damage caused through accident, misuse, neglect, inexpert repairs, normal wear and tear or theft is not covered.

You can see the full Warranty Policy here.

Can I track my order?

Yes! We provide tracking information for all orders. You will receive an email update once an order is placed, and a shipping confirmation with the tracking details once its processed.

Please contact our team on support@wlisth1853.com if you happen to run in to any problems.

How secure is your website?

Our online store is protected by the most up to date security firewalls to ensure all data is kept secure. We understand how important secure payment is on any online store, and our checkout process is as secure as it gets. Our site is not only SSL certificate encrypted, but we also allow for payments including credit and debit cards as well as through PayPal – the safest online payment system available.